Contact us

Health and Wellness

For questions on enrolment, coverage status, benefits deductions, eligible expenses, reimbursements and more, contact our Health and Wellness carrier, GreenShield, through our dedicated phone line at 1-833-880-0087.

You can also contact GreenShield through the GreenShield+ Help Centre or email at customer.service@greenshield.ca.

If you have any questions related to disability, life and AD&D insurance, contact iA Financial Group at 1-877-422-6487, Monday to Friday, from 8:00 a.m. to 8:00 p.m. (ET) or email groupinsurance@ia.ca.

Seeking immediate crisis support? Call 1-833-707-4747 (TOLL-FREE, 24/7/365). If there is a risk of imminent danger, please call 911 immediately.

Savings

For questions on your investment options, asset transfers, matching contributions, enrolment and more, speak with a Customer Service Representative at Manulife, our Savings carrier, at 1-888-727-7766.

Other questions

Reach out to your local HR team for all other HR-related questions.

Need more information?

Check out our Frequently Asked Questions (FAQ).

Still can’t find what you’re looking for? Visit our “Contact us” page to find out where to go for more information.

 

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